Automations

Loyalty that runs
while you sleep

Build automated customer journeys that send the right message at exactly the right moment — without lifting a finger. No code required.

How it works

1

Pick a trigger

Choose what starts the automation — a visit, a birthday, inactivity, or a custom event.

2

Set conditions

Filter by customer segment, visit count, tier, spend amount, or time window.

3

Define the action

Send a push notification, email, wallet update, stamp bonus, or reward.

4

Go live

Activate your automation. It runs 24/7, hands-free, on every qualifying customer.

Pre-built automation templates

Win-back

Re-engage customers who haven't visited in 30, 60, or 90 days.

Reward earned

Auto-notify customers the moment they earn a new reward.

Birthday

Send a surprise reward on your customer's birthday.

Stamp milestone

Celebrate 5th, 10th, 25th visit with personalised messages.

New member

Welcome every new member automatically with a push or email.

Custom trigger

Build custom logic with your own conditions and delays.

40%

increase in repeat visits

average across Loyaltify customers using win-back automations

higher open rate vs. email

wallet push notifications vs. marketing emails

< 5 min

to set up an automation

from template selection to going live

Set up your first automation today

Start with a win-back campaign or a birthday reward — both take under 5 minutes to activate.

Get started free